KX-TDE or KX-TDA or KX-TAW FWD (Call Forwarding)

You can have your calls forwarded to a specified destination.  XXX means an extension number or an outside phone number.  We indicated extension 165 as the voice mail for this sample.  Yours may be changed, 500 is another common voice mail extension.

All Calls:  All calls are forwarded. (FWD All: XXX)

Busy:  All calls are forwarded when your extension is busy.  (FWD Busy: XXX )

No Answer:  All calls are forwarded when not answered within a specified time period. (FWD No Answer: XXX)

Busy/No Answer : All calls are forwarded when you do not answer within a specified time period or when your extension is busy.  (FWD B/NA: XXX):

Follow Me (From): If you fail to set your forward before you leave your desk, you can set the same feature from the destination extension.  Just press 7 in Step 4 and your extension number (or 8 to cancel forward).

 

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Intercom

STAR 71

0 for intercom and outside calls

1 for outside calls only

2 for intercom calls only

0 to cancel forwarding

2 for all calls to forward

3 for calls when busy

4 for no answer (unanswered) calls

5 For calls when busy or you do not answer

7. Follow Me

8. Cancel Follow Me

Enter the destination extension number

or

9 and phone number

POUND

Sample 1

Intercom

* 71

0

5

165

#

Sample 2

Intercom

* 71

0

4

165

#

 

To change the forward timer; press Intercom *713, enter time in seconds (2 seconds is 02, 17 seconds is 17) hear a beep and hang up.  Default timer is 12 seconds which is 3-4 rings.


 

NOTE: When you call an extension and hear a busy signal, you can alert them you are trying to reach them by pressing the 1 button IF they have preset call waiting.  To preset call waiting on a phone press INTERCOM STAR 7311 (7310 to cancel).  From then on, callers can press 1 to alert you when you are on the phone and they hear a busy signal.  Remember, they will only hear a busy signal if you have set Forward N/A.  If they had set Forward Busy on extension calls, you would go directly to voice mail when they are on the phone.

 

Below are sample calls forwarding to voice mail.  On the sample system, voice mail is extension 165.  Extension 165 and 500 are standard Panasonic voice mail extensions.  Yours may be different.  Check with your installer.

 

 

SAMPLE 1 and SAMPLE 2 are the most popular voice mail settings.

 

SAMPLE 1: I want my phone to ring if idle and forward to voice mail if I am on the phone.  The code would be INTERCOM   STAR 7105   165   POUND.  How do I come up with that code?  STEP 1: INTERCOM   STEP 2: STAR 71   STEP 3: 0 (for intercom and outside cards)   STEP 4:  5 (for calls when busy or no answer)  STEP 6:  165 (the voice mail extension number in this sample)   STEP 7: POUND.  Put it together and you have Intercom *7105165#.

 

 

SAMPLE 2: I want my phone to ring if idle and also ring if someone calls me on the intercom and presses 1.  The code would be INTERCOM   STAR 7104  165   POUND.  How do I come up with that code?  STEP 1: INTERCOM   STEP 2: STAR 71   STEP 3: 0 (for intercom and outside cards)   STEP 4:  4 (for no answer calls)  STEP 6:  165 (the voice mail extension number in this sample)   STEP 7: POUND.  Put it together and you have Intercom *7104165#.

 

 

SAMPLE 3:  I want my phone to ring if it is an Intercom call but go to voice mail if it is an outside call.  The code would be INTERCOM   STAR 7122  165   POUND.  

How do I come up with that code?  STEP 1: INTERCOM   STEP 2: STAR 71   STEP 3: 2 (for intercom calls)   STEP 4:  2 (for all calls)  STEP 6:  165 (the voice mail extension number in this sample)   STEP 7: POUND.  Put it together and you have Intercom *7122165#.

 

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